Privacy Policy

UBuyNSell.com ("we", "us", "our") operates the property portal at ubuynsell.com. This Privacy Policy explains what information we collect from landlords, channel partners, and visitors, how we use it, and the choices you have. By using the site you agree to this policy.

1. Information we collect

• Account details — name, email, phone number, and role (landlord or channel partner) that you provide at signup.
• Listing details — property title, description, address, price, photos, and contact details you publish.
• Subscription & payment metadata — plan, amount, status, and Razorpay order / payment IDs. Card and bank details are handled directly by Razorpay; we do not store them.
• Usage data — pages viewed, device, browser, IP, and similar diagnostics collected via standard server logs and cookies.

2. How we use your information

• To create your account and let you post, browse, and manage property listings.
• To process subscription payments through Razorpay and issue receipts.
• To share listing contact details with other subscribed users who view your property.
• To send transactional emails (verification, subscription, listing updates).
• To prevent fraud, enforce our terms, and comply with Indian law.

3. Sharing

We share personal data only with:

• Razorpay — for payment processing.
• Subscribed users — your listing contact name and phone are visible to other paying users so buyers/tenants can reach you.
• Service providers — hosting and analytics vendors under confidentiality obligations.
• Authorities — when required by valid legal process.

We do not sell your personal information.

4. Data retention

We retain account and listing data while your account is active and for a reasonable period afterwards to meet tax, accounting, and legal obligations. You can request deletion at any time (see below).

5. Security

We use industry-standard measures — encrypted transport (HTTPS), row-level access control on the database, and least-privilege server credentials — to protect your data. No system is perfectly secure, so please use a strong password and keep it private.

6. Your rights

You can:

• Access and update your profile from your dashboard.
• Deactivate or delete your listings at any time.
• Request account deletion by emailing us at the address below.

7. Cookies

We use essential cookies to keep you signed in and remember preferences, and privacy-respecting analytics to understand aggregate usage. You can clear cookies from your browser at any time.

8. Children

The portal is not intended for users under 18. We do not knowingly collect data from minors.

9. Changes

We may update this policy from time to time. Material changes will be highlighted on this page with a revised "Last updated" date.

10. Contact

For privacy questions or data requests, email support@ubuynsell.com or write to us via our contact page.